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Telecommunications

Rigorous tests underway for switching phone companies and keeping same numbers

The Public Utilities Commission (PUC) said Guyana’s three telephone companies and the number portability company were conducting rigorous tests before launching the service that would allow subscribers to change their phone service providers but keep their existing numbers. “The critical stage of the live testing of numbers amongst the service providers is now a daily exercise. This testing component is ...

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GTT’s conneX bundle scoring big on fibre

GTT’s conneX voice and data bundle for businesses now accounts for 60 percent, as a result of engaging businesses in organisations and the general public,  Chief Operations Officer, GTT’s Business Solutions, Orson Ferguson said Tuesday. He said the voice, data and mobile bundle service on one bill, branded as conneX was developed after “businesses told us this is what we ...

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Caribbean phone companies suffering from “market failure” due to Over-The Top services, Social Media

A recent study shows that telecommunication companies in the Caribbean are operating at a loss due because people are making more calls, mostly international calls,  via Over-The-Top (OTP) services and the majority of data are being consumed through Social Media, according to a senior representative of the Caribbean Association of National Telecommunications Organisations (CANTO). “As Caribbean people, we should reject ...

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GTT passes 150,000 homes and businesses having access to Fibre

GTT, Guyana’s First in Fibre and Largest Fibre Network in Guyana, announces 150,000 homes and businesses having access to its high-speed fibre service, after recently making the service available to more than 1,100 homes and 170 businesses in Tuschen on the West Coast of Demerara, Region Three. Technicians have worked assiduously to roll-out more than 3000 miles (about 4828.03 km) ...

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Digicel Guyana appoints new CEO; Dean remains as advisor

Digicel Guyana on Saturday announced Deonarine Gopaul as its new Chief Executive Officer, and his predecessor Gregory Dean would remain as an advisor.  Gopaul, brings extensive experience in the telecom industry, most recently serving as CEO of Digicel Suriname which he will continue to serve. Gopaul, who is Guyanese, made his initial entry into Telecoms with Celstar and the early ...

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Digicel scoops three Ookla speedtest awards for best network in Guyana

Digicel Guyana has been recognized by Ookla, the global leaders in internet testing and analysis, for offering its customers in Guyana the Fastest Mobile Network, Best Mobile Coverage, and Best Mobile Network. This acknowledgement is based on Ookla’s Speedtest testing data for the period from July to December 2022, which showcased Digicel’s mobile network achieving impressive upload and download speeds. ...

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Telecoms competition to heat up from July… same phone number, different company

Guyanese are from July, 2023 expected to be able to keep their existing phone numbers but change to a phone company of their choice, Chairman of the Public Utilities Commission (PUC) Dela Britton announced on Wednesday. “PUC now eagerly awaits the completion of the testing processes and we anticipate that number portability will become a reality in Guyana in July ...

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GTT cuts huge chunk of paper billing

The Guyana Telephone and Telegraph Company (GTT) has slashed its paper billing significantly over the past year through its sister company, WeSolveCX,  a company official said. WeSolveCX’s Senior Director, Malini Gouridat said GTT is one of the new company’s “biggest clients”, and over the past year it has digitised its e-billing system. She said GTT is sending out out more ...

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E-SIMs now available at all GTT’s retail stores across the country

GTT said it has recently made E-SIMs available for purchase and installation at all of the company’s retail stores across the country and street sale agents. The E-SIM is a digital version of a physical sim card that is pre-installed in a customer’s cellphone. It also allows for ease of tracking if the device is lost and seamless transfer of ...

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Non Pareil, East Coast Demerara gets GTT Fibre

Residents of Non Pareil, East Coast Demerara area on Saturday warmly welcomed GTT Fibre to their community as the Guyana Telephone & Telegraph (GTT) company rolled out its keenly anticipated Fibre broadband service, the company said. GTT’s Chief Operations Officer for Home Solutions & Fixed Services, Eshwar Thakurdin said, given the advantages to subscribers including more bandwidth and faster internet ...

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