Some Kraft Macaroni & Cheese Dinner contain metal; Guyanese can seek refund or exchange

Last Updated on Thursday, 19 March 2015, 5:08 by GxMedia

Kraft Foods Group is voluntarily recalling approximately 242,000 cases of select code dates and manufacturing codes of the Original flavor of Kraft Macaroni & Cheese Dinner – due to the possibility that some boxes may contain small pieces of metal.

Consumers who purchased this product should not eat it, the company warned.  They should return it to the store where purchased for an exchange or full refund.  Consumers also can contact Toucan Industries Inc in Guyana at Telephone 225-3908 between 8 am and 5 pm (Guyana Time) or Kraft Foods Consumer Relations at 1-800-816-9432 between 9 am and 6 pm (Eastern) for a full refund

The recalled product is limited to the 7.25-oz. size of the Original flavor of boxed dinner with the “Best When Used By” dates of September 18, 2015 through October 11, 2015, with the code “C2” directly below the date on each individual box.  The “C2” refers to a specific production line on which the affected product was made.

Some of these products have also been packed in multi-pack units that have a range of different code dates and manufacturing codes on the external packaging (box or shrink-wrap), depending on the package configuration (see table below).

Recalled product was shipped to customers in the U.S. and several other countries, excluding Canada.  The affected dates of this product were sold in only these four configurations:

·         7.25 oz. box, Original flavor

·         3-pack box of those 7.25 oz. boxes, Original flavor

·         4-pack  shrink-wrap of those 7.25 oz. boxes, Original flavor

·         5-pack shrink-wrap of those 7.25 oz. boxes, Original flavor

The following is being recalled:

No other sizes, varieties or pasta shapes and no other packaging configurations are included in this recall.  And no products with manufacturing codes other than “C2” below the code date on the individual box are included in this recall. 

Kraft has received eight consumer contacts about this product from the impacted line within this range of code dates and no injuries have been reported.  We deeply regret this situation and apologize to any consumers we have disappointed.

The recalled product was shipped by Kraft to customers nationwide in the U.S.  The product was also distributed to Puerto Rico and some Caribbean and South American countries — but not to Canada.