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Tag Archives: Interception of Communications Act 2008

Guyana removes legal humbug to call centres recording customer conversations

Guyana’s Interception of Communications Act was Wednesday amended to pave the way for call centres to legally record calls with customers, Minister of Public Telecommunications Cathy Hughes told the National Assembly. In piloting amendments to the 2008 Act, Hughes said the law currently does not take into account advances in telecommunications technology. She explained that call centres are required to ...

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