One Communications internet services being restored, repairs to continue tonight

Last Updated on Wednesday, 23 September 2026, 20:31 by Writer

One Communications’ internet services were Wednesday evening being gradually restored as technicians prepared to repair a cut fibre-optic cable that is connected to the subsea cable, a company official said.

“We’re operating at a reduced capacity right now. While we have ensured that everybody is back up, the limited capacity means users may still experience a bit of slow internet speeds and buffering,” an official told Demerara Waves Online News.

Technicians are expected to fully restore affected services by 9 p.m. Wednesday.

The official said the system-wide fibre-optic internet and mobile services went down after an agent of the new owners of a plot of land where the central radio service was located cut the internet cable while working on a drain.

That land stretches from Thomas Road to Carifesta Avenue.

One Communications apologised for the inconvenience and said it appreciated “your patience”.

MMG and top-up services were also affected at a number of locations.