Caribbean Airlines discontinues Jamaica-Fort Lauderdale operations

Last Updated on Tuesday, 23 September 2025, 21:28 by Writer

Caribbean Airlines on Tuesday announced that it would be discontinuing services between Kingston and Montego Bay, Jamaica and Fort Lauderdale, Florida from November 2, 2025.

The Trinidad and Tobago state-owned airline says the adjustment forms part of Caribbean Airlines’ ongoing network optimisation programme, which involves continuous evaluation of routes, to ensure the sustainability and efficiency of operations across its network.

Caribbean Airlines says all refunds will be automatically processed. Fully paid fares will be automatically refunded to customers via Caribbean Airlines (for bookings made directly with Caribbean Airlines) or via travel agents or third-party websites. The airline further explained that customers booked via a travel agent or a third-party website/GDS (e.g. Expedia, Travelocity), will be contacted by their booking agent/GDS to process their refund. Passengers whose return travel is on or after November 2, 2025 will have the value of the unused portion of their ticket automatically refunded.

Caribbean Airlines made it clear that it will not facilitate travel for affected passengers on another carrier that may be operating that route.

Following a detailed review, and after careful consideration, it was determined that current economic conditions impacting the Jamaica–Fort Lauderdale market require the airline to reallocate resources. This decision supports the company’s long-term objectives of fleet efficiency, cost management and delivering reliable service to its valued customers. “Due to continued economic challenges affecting the Fort Lauderdale route from the airline’s two Jamaica stations – Kingston and Montego Bay – the commercial decision was made to discontinue service on these routes,” the carrier said.

Caribbean Airlines’ Chief Commercial Officer, Martin Aeberli, commented in a statement: “Caribbean Airlines remains steadfast in its mission to connect people and communities across the region and beyond. While adjustments to our schedule are sometimes necessary in response to evolving market conditions, our commitment to delivering a safe, reliable, and customer-focused service remains unchanged. We will continue to serve Jamaica and the Diaspora through other gateways within our network.”

Passengers with confirmed bookings on services between Jamaica and Fort Lauderdale beyond November 1, 2025, are being contacted directly. They will be offered full refunds and the airline’s customer service teams are working closely with all stakeholders to ensure a seamless transition.

Caribbean Airlines says it sincerely appreciates its customers’ understanding and continued loyalty, as the airline takes deliberate steps to strengthen its operations and enhance the overall travel experience.