Suriname’s SLM flight significantly delayed: part not cleared in time due to Microsoft outage

Last Updated on Friday, 13 November 2026, 11:17 by Written By Denis Chabrol

Reproduced from Surinamese publication, Waterkant

Flight PY993 of Surinam Airways (SLM) from Amsterdam to Paramaribo experienced a significant delay at Schiphol Airport on Friday, November 13th. The flight was originally scheduled to depart at 10:20 AM, but the new planned departure time is now set for 5:00 PM local time. This results in a delay of 6 hours and 40 minutes.

According to SLM’s public relations department, the passengers had already been informed about a delay due to scheduled technical maintenance on the aircraft. However, a component required for the maintenance could not be cleared through customs in time.

The airline from Suriname attributes the problems with customs clearance to a global disruption of Microsoft Office 365 systems. As a result, the delay lasted longer than initially informed to passengers.

According to SLM, technicians are currently carrying out the necessary work. The company emphasizes that the safety and reliability of its flights are of paramount importance. Passengers will be directly informed of any new developments.

SLM regrets the inconvenience and thanks the passengers for their understanding and patience.

The report: SLM flight significantly delayed: part of the delay was caused by a Microsoft system failure that was not addressed in time.